How To Set Up Cox Cable Parental Controls

Cox Communications offers several features to help parents keep an eye on their kids’ internet activity. Here is a complete guide to the best parental controls for Cox Communications customers.

Controls for Internet Access on Cox Cable

Parental control features are free for Cox High-Speed Internet customers as part of your Cox Security Suite Powered by McAfee®. Parental controls allow you to customize safety features based on your child’s age and your family values.

Cox Security Suite allows customers to do the following:

• Control children’s time spent online
• Restrict access to age-appropriate websites only
• Give older children some freedom by blocking access to categories of websites, like sites dealing with gambling, dating, or alcohol
• Block specific websites for older children, allowing access to most of the internet
• Receive daily email reports about your child’s online activity, including time spent and websites visited

Cox Cable Security Suite Settings

Cox Security Suite is compatible with Windows computers and Mac computers as well as Android and Apple devices.

To download Cox Security Suite for Windows:

1. Click here to start the download process. A separate window will open so that you can refer back to these steps at any time.
2. Log in with your Cox Primary User ID and Password.
   NOTE: When installing Cox Security Suite Plus for the first time, an activation page displays before redirecting to the McAfee My Account page.
3. Your personalized McAfee My Account page displays. From the McAfee My Account page, click PC from the drop-down, then click Download.
4. Click Agree and Download to confirm you have read and accepted the Intel Security (McAfee) License Agreement.
5. Click Download and then click Save File.
   NOTE: If you are using a non-Microsoft browser, make sure to save the serial number presented on the screen to use when prompted during the installation process. If the serial number is not used within two hours, you will need to restart this process.
6. On the Installer File pop-up window that displays, click Open.
7. Select either Complete Install or Custom Install, then click Next.
   NOTE: Custom Install allows you to select specific features if you do not want to install all features.
8. A pop-up may display asking you to allow this program to make changes. Click Yes to allow these changes.
9. The download process begins. Once complete, your computer is protected.

To download Cox Security Suite for Mac:

1. Click here to start the download process. A separate window will open so that you can refer back to these steps at any time.
2. Log in with your Cox Primary User ID and Password.
   NOTE: When installing Cox Security Suite Plus for the first time, an activation page displays before redirecting to the McAfee My Account page.
3. From the McAfee My Account page, select Mac from the drop-down, then click Download.
4. Click Agree and Download to confirm you have read and accepted the Intel Security (McAfee) License Agreement.
5. Click Download and then click Save File.
   NOTE: Make sure to save the serial number presented on the screen to use when prompted during the installation process. If the serial number is not used within two hours, you will need to restart this process.
6. Complete the following:
   1. Click Download.
   2. Click Open.
   3. Enter your Mac administrator Username and Password.
   4. Enter the serial number provided.
   5. Click Next.
7. Once the download is complete, click Finish. A confirmation pop-up displays to install WebAdvisor.
8. Select the desired option to complete your installation.
9. Click Install. The WebAdvisor is downloaded and installation is complete.

Begin by downloading and installing the software as described here. Once the Cox Security Suite software is installed on your device, you’ll have access to these easy-to-use parental control tools.

To download Cox Security Suite for a smartphone/tablet:

It’s recommended to begin this process on a computer. Click here to start the download process. A separate window will open so that you can refer back to these steps at any time.

1. Sign in with your Cox Primary User ID and Password.
2. From the McAfee My Account page, click Mobile from the drop-down, then click Send Link.